Remember: No matter how good your feedback is; you always start over with the next customer.
Phoenix Restorations is my Strata's insurance agent's contractor. They were called in to replace my damaged wood floors and repair paint damages after a chimney cleaning disaster. Jason was the lead on our job. He did a fantastic job of coordinating with all other contractors. The floors look amazing. I had zero stress as he took care of everything while I went to Hawaii. I called him back to say some hardware was missing to hang my coat closet door and he had it fixed immediately. There was a lot of snow and ice and our subfloors required unanticipated extensive repairs (104 year old heritage home). I would highly recommend Phoenix Restoration for your job.
I just wanted take a minute and commend you and all of the Phoenix team . As you know we have been through this three times , with relocation as part of the restoration process .
Your crew is always professional and on time and friendly .
We appreciate all that your team and Phoenix has done for our family.
And on behalf of Andrew and I thank you for taking care of our restoration . We could not say enough about you Mandy and the entire team at Phoenix . In particular the plumbers Adam and Greg and the cabinet crew Joeseph and Phillip.
Shauna and Andrew D.
I would like to express my appreciation for the amazing work done by your company in my unit *** located at *** **** ** St. (Vancouver)
The professionalism that your company has shown has impressed my very much.
The various techs that come from Phoenix are to be praised for their diligence and professionalism. A nice group of fellows.
Your workers were all very good. Speedy, efficient and did a good job. Thank you!
Your people arrived at 8:30, left at 11 and did a terrific job. Boxes, labelling were great and Linda and her cohort were efficient and pleasant to deal with. I'm very pleased I decided to go ahead and to use your firm.
Everyone you've sent has arrived on time or early and cleaned up as they worked. Thoroughly professional people. Please pass on my gratitude.
The team was very caring when they came to my home. They helped to explain things to me and walked me through every step.
John Wallis is an upstanding guy. He's a director there and gave me some great advice and information even though I wasn't even a client. If this company hires quality people like him, I have full confidence in their work. No wonder they are the biggest restoration company in town. Thanks John!
"We had a flood this year and these guys were on the premises within a few hours with a whole crew and equipment. They are professional, clean, knowledgeable and super friendly. Their follow up was on time with another crew to do inspection and I was super impressed with Jeremy and especially John A, such a good guy, felt very comfortable with him working in my space. Jay the project manager listened to my concerns and Laura, the Branch Manger called me back within a half hour. Highly recommend these people."
Just had misfortune to get a bit of flooding but fortunate to have gotten Phoenix, the entire crew where extremely professional in every way. On time, knowledgeable, courteous, very efficient. Great bunch! Thank you very much to all.
Can't say enough about the great experience I had with all Phoenix staff. Very professional, nice people who do quality work. Kudos especially to Rocky who went above and beyond to make my suite look lovely.